Tuition Refund Policy

Note: KCPC’s refund policy conforms to PTIRU requirements. All textbook and supplemental materials are non-refundable.

 

REFUND POLICY

Note: Failure to complete the program for any reason does not release students from the contractual and financial obligations. KCPC reserves the right to contract with a third party to collect unpaid tuition and fees.


Approved Programs – In-class, Combined Delivery, or Synchronous Distance Delivery

Refund Due

Before program start date, institution receives a notice of withdrawal:

  • No later than seven days after student signed the enrolment contract, and
  • Before the program start date. 

100% of tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and unused aircraft utilization fees.

  • More than seven days after student signed the enrolment contract, and
  • Before the program start date.

Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.

After the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all programs):

  • No later than seven days after the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal

Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.

After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than solely-asynchronous distance-education-only programs):

  • After the program start date, and up to and including 10% of instruction hours have been provided.

Institution may retain up to 10% of tuition paid or payable under a contract.

  • After the program start date, and after more than 10% but before 30% of instruction hours have been provided.

Institution may retain up to 30% of tuition paid or payable under a contract.

  • After the program start date, and after more than 30% but before 50% of instruction hours have been provided.

Institution may retain up to 50% of tuition paid or payable under a contract.

  • After the program start date, and after more than 50% of instruction hours have been provided. 

No refund due

Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by asynchronous distance education):

  • A student does not attend the first 30% of the program. 

Institution may retain up to 50% of the tuition paid under a contract.

Approved Programs – In-class, Combined Delivery, or Synchronous Distance Delivery

Refund Due

Institution receives a refusal of study permit (applies to international students requiring a study permit):

  • Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:

a)    The program start date in the most recent Letter of Acceptance

b)    The program start date in the enrolment contract

  • Student has not requested additional Letter(s) of Acceptance.

100% tuition and all related fees, other than application fee.

Approved Programs – Solely Asynchronous Distance Delivery

Refund Due

Before program start date, institution receives a notice of withdrawal:

  • No later than seven days after student signed the enrolment contract, and
  • Before the program start date. 

100% of tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and aircraft utilization fees.

  • More than seven days after student signed the enrolment contract, and
  • Before the program start date.

Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.

After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to only approved solely-asynchronous distance-education-only programs):

  • No later than seven days after the program start date

Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.

  • Student has completed no more than 10% of the program

Institution may retain up to 10%  of tuition paid or payable under a contract.

  • Student has completed no more than 10% but less than 30% of the program

Institution may retain up to 30% of the tuition paid or payable under a contract.

  • Student has completed more than 30% but less than 50% of the program

Institution may retain up to 50% of tuition paid or payable under a contract.

  • Student has completed 50% or more of the program

No refund due

Approved Programs – All Delivery Methods

Refund Due

Student enrolled in a program without having met the admission requirements for the program

  • If the student did not misrepresent the student’s knowledge orskills when applying for admission and the registrar orders the institution to refund tuition and fees.

100% tuition and all related fees, including application fees

 

 

Institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show).

All private institutions that provide career training programs to students where the tuition charged is greater than or equal to $1,000, and/or where the instructional time is greater than or equal to 40 hours must be registered under the Private Training Act. The Private Training Institutions Regulatory Unit (PTIRU) is responsible for establishing basic education standards and providing consumer protection for students enrolled with a registered career training institution, and for standards of quality for accredited career training institutions. A list of registered / accredited institutions can be found on PTIRU’s website.

PTIRU also manages the Student Training Completion Fund which provides tuition refund protection to students in the event a registered institution ceases to operate, or if a student is found to have been misled by an institution.
For further information about PTIRU and the services it provides, students may contact PTIRU at:
Tel. (604) 569-0033 or 1-800-661-7441
Fax. (778) 945-0606
Private Training Institutions Branch
PTI@gov.bc.ca