Before program start date, institution receives a notice of withdrawal: |
● No later than seven days after student signed the enrolment contract, and ● Before the program start date. | 100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and unused aircraft utilization fees. |
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than solely-asynchronous distance-education-only programs) |
● No later than seven days after the program start date | Institution may retain up to 10% of tuition, to a maximum of $1000 paid or payable under a contract. |
● After the program start date, and up to and including 10% of instruction hours have been provided. | Institution may retain up to 10% of tuition paid or payable under a contract. |
● After the program start date, and after more than 10%, but before 30% of instruction hours, have been provided. | Institution may retain up to 30% of tuition paid or payable under a contract. |
● After the program start date, and after more than 30% but before 50% of instruction hours have been provided. | Institution may retain up to 50% of tuition paid or payable under a contract. |
● After the program start date, and after more than 50% of instruction hours have been provided. | No refund due. |
Student does not attend program – “no-show” (applies to all students except those enrolled in a program delivered solely by asynchronous distance education): |
● A student does not attend the first 30% of the program. | Institution may retain up to 50% of the tuition paid under a contract. |
Institution receives a refusal of study permit was (applies to international students requiring a study permit): |
● Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: a) The program start date in the most recent Letter of Acceptance b) The program start date in the enrolment contract ● Student has not requested additional Letter(s) of Acceptance. | 100% tuition and all related fees, other than application fee. |
APPROVED PROGRAMS – SOLELY ASYNCHRONOUS DISTANCE DELIVERY | REFUND DUE |
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Before program start date, institution receives a notice of withdrawal: ● No later than seven days after a student signed the enrolment contract, and ● Before the program start date | 100% tuition and all related fees, other than application fee. |
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to only approved solely-asynchronous distance-education-only programs): |
● No later than seven days after the program start date | Institution may retain up to 10% of tuition, to a maximum of $1000 paid or payable under a contract. |
● Student has completed no more than 10% of the program. | Institutions may retain up to 10% of tuition paid or payable under a contract. |
● Student has completed more than 10% but less than 30% of the program. | Institutions may retain up to 30% of tuition paid or payable under a contract. |
● Student has completed more than 30% but less than 50% of the program. | Institutions may retain up to 50% of tuition paid or payable under a contract. |
● Student has completed 50% or more of the program. | No refund due. |
Completed means the student has received an evaluation of their performance for the specified percentage of hours of instruction. If a student completed a portion of a program for which they did not receive an evaluation, that portion should not be included in the calculation of the percentage of the program completed. |
Institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show). |